SOLUTIONS FOR INSURANCE BROKING
Broking assistants who already know the job. Without the 12-month ramp-up.
Add a dedicated, Philippines-based broking assistant to your team. Every candidate has previously worked for an Australian insurance broker. We handle recruitment, HR, payroll and secure IT, and invoice you in AUD.
625+ team members
placed with Australian businesses
ISO 27001
certified information security
2-8+ years
Australian insurance broking experience
One invoice
monthly, in Australian dollars
THE PROBLEM
You're busy. Your book is growing. The admin is growing faster.
APRA and ASIC compliance costs make local hires hard to justify, and you can't wait six months for a new hire to pay off. Meanwhile renewals, quotes and claims updates fill your day.
Renewals pile up
New business, renewals and policy maintenance crowd out client time.
Quotes go cold
Chasing and following up quotations takes hours every week.
Hiring doesn't add up
Compliance costs make a local hire hard to justify quickly.
ROLES WE PLACE
The roles insurance brokers hire us for
Broking Admin Assistant
Renewals, new business and policy management, quotes, endorsements
Administration Assistant
Email & Calendar management, general administration
Claims Support
Updating claims status reports and client follow-up
Social media manager
Management of a company’s social media channels
Bookkeeper
Reconciliations, BAS preparation and client data entry
Don't see your role?
Full-time and part-time options available. Ask us
Already fluent in your software
Already fluent in the systems Australian brokers use. No retraining before they're productive.
Insight
SCTP
InsureBot
Sunrise
Winbeat
more...
A TYPICAL CANDIDATE
Broker Administration Assistant
4 years' experience · Available full-time
4 years with an Australian insurance broker handling renewals, quotes and endorsements for commercial and personal lines. Works in Insight, Sunrise, InsureBot, and OfficeTech. Available on Australian business hours.
Insight
InsureBot
Police checked
ISO 27001 certified
Our information security management is independently certified.
TalentBridge Managed Environment
Enterprise-grade security solution to ensure your most sensitive data remains safe and secure.
Managed devices
Both corporate laptops and cloud remote desktops are centrally managed with Microsoft security baseline policies.
Background checks
Police background checks are performed for all team members.
Compliant engagement
Avoids the Fair Work risks of hiring offshore contractors directly. Read why
Your client data stays protected.
SECURITY & COMPLIANCE
TalentBridge is ISO 27001 certified. Your team member works on a managed corporate laptop optionally connected to a secure cloud PC as part of our TalentBridge Managed Environment. Your information, files, and client data remains secure and protected at all times. Every team member is police-checked before they start.
FAQ
Questions insurance brokers ask
Have they worked with Australian brokers?
Yes. Every broking assistant we place has previously worked for an Australian insurance broker, so they hit the ground running.
Can they work in our broker software?
Yes. They work directly in your systems on a corporate laptop or our Secure Desktop.
Who manages them day to day?
You direct their work, just like any team member. We handle HR, payroll, leave, timesheets and IT.
What hours will they work?
They work your business hours, aligned to your time zone, as a dedicated member of your team.
How quickly can someone start?
Typically 4-6 weeks from brief to start date.
How do you keep our client files secure?
We're ISO 27001 certified. Staff work on managed devices or our Secure Desktop, and are police-checked before they start.
ALREADY HAVE OFFSHORE STAFF?
